What’s next for communications?

This week was our second to last Intro to Digital Communication class – I can hardly believe is already almost over! Over the last 10 weeks, we discussed digital convergence, public relations, advertising in the digital age, and much more. All of us talked about what we thought was the most interesting thing we learned in this class, and I must say we have a smart group!

I originally said in the class that digital convergence was the most interesting to me – mainly because we don’t really think about how technology has changed how we communicate, we just take it as it comes. However, one thing that interested me the most was the topic of “Big Data.” I talked about Big Data in a previous post, but I really think it is so captivating how it continues to advance.

It’s a little mind-blowing to think about how much digital communication has evolved over time, and how much of our personal life is out in the digital space. Our interests, thoughts, inquiries, etc. are all out there for the Internet to analyze and break down to assist organizations in targeting their consumers; thus, leading to more customization when we search the web. We continue to see advertisements for things we are interested in show up on our Facebook page or Pandora playlist, but where will they go next? We see how they play out in the current digital space, but with continuing changes, it makes you wonder what other types of data they can collect from us and how it’ll be used.

All of the changes over the years really makes you wonder – what else will be different in the future? We’ve seen many technologies played out in movies come to life, such as robots or self-driving cars, but what’s next? I’d love to hear what you think!

I’m sad to see this class is almost over, but very thankful for all I’ve learned. It has reminded me that I have taken on the right field for work!

 

 

Can Big Data Prevent Fake News?

In this week’s Introduction to Digital Communication class, we discussed “Big Data” and how it influences what we do in our daily lives. According to SAS Institute Inc., “Big data is a term that describes the large volume of data – both structured and unstructured – that inundates a business on a day-to-day basis. But it’s not the amount of data that’s important. It’s what organizations do with the data that matters. Big data can be analyzed for insights that lead to better decisions and strategic business moves.”

The bold part of the definition is important to consumers because it changes our buying experience. For example (a favorite example mentioned in class), if I am booking a flight on Expedia and it says “20 people are looking at this flight right now” or “2 spots left on this flight” – typically I would purchase the flight quickly so I don’t lose my spot. But, this is just marketing. Big Data is helping Expedia and other companies create tactics like the ones stated above to make consumers spend money.

Big Data changes how we shop, travel, eat and even how we interpret news stories. While their are tools to fight against fake news, sometimes it relies on the user to determine the validity of a story.

“The problem is that users are generally disinclined to take the extra effort to check. Even going to a website, tool, or app to verify a story before sharing it is more effort than most people will take,” Bernard Marr said in his Fake News: How Big Data And AI Can Help article. “Until big data, artificial intelligence and machine learning enabled tools become more sophisticated and reliable, we need to focus on educating people (starting as early as primary school) to be critical thinkers and not take every story at face value.”

While the above article mentions the tools that are helping fix this void of sharing or reporting fake news, I agree that the problem does rely on the user. We talked a couple weeks ago in our class about how the Internet has changed how we read, write, speak and listen – all of which definitely apply to social media. Our attention span is short; we want to read something short and know the point behind it immediately.

Many people don’t open an article before reading it – they just assume it is true. I believe this is how fake news is spread. Users see a headline of an article that sparks their interest, they share it, it keeps circulating, and before we know it – it’s everywhere (and it is fake). Most articles like this would be reported as “fake” if the users simply read it before sharing. I see this happen a lot on my personal feed.

Unless we educate users from the very beginning to be critical thinkers, will fake news ever stop being shared? Will users read more than just the headline? To that end, can Big Data really prevent fake news? I’m interested in your thoughts – leave your comments below!

P.S. Here is some other news about Big Data:

Digital Divide: The Global Difference

In this week’s Introduction to Digital Communications class, we discussed the digital divide on global, social and personal levels. The one I found most interesting was the global divide – the difference in technology between industrialized and less industrialized nations. Wealth, language, lack of reading ability/education, etc. are all factors that contribute to the industrialization of a location. The thought of life without Internet made me think of how lucky we are as a nation to have it.

It isn’t only not having the Internet that is crazy to me, but the lack of opportunity in some countries, such as Eritrea. In America, we are able to go to school and get a proper education to prepare us for our future beyond school. In addition, if that isn’t easy for some of us, there are usually plenty of options for us to obtain an education. It is expected of us to get an education.

Now, we have the Internet to give us even more opportunities. We can look for scholarships, apply to college, learn new languages, go to school, etc. – all online! We are SO incredibly lucky to be afforded these possibilities that sometimes we take them for granted. When we think of the global divide and the countries who aren’t offered the same things we are, we have to remember to be grateful for what we have and what we can do with our lives, because there are others out there wishing they could do what we can.

It’s imperative to help others when you can. That’s a big thing I do in life. It’s important to think of how you can make a difference in the world, and to act on it. So, how can we help other countries become industrialized enough to get Internet? I would love to hear your ideas! It would be great to all come together and be able to make someone’s life by giving the gift of the Internet.

The Internet: Making the World Smaller

In this week’s “Introduction to Digital Communications” class, we discussed how we define the Internet. We broke off into five groups – I was with Brenna and Jenny. My group came up with the definition below.

Internet: A global environment that connects people, enables communication, and fosters the sharing of information instantly from any location on a wide variety of devices.

While we were thinking of ways to come up with this definition, Jenny noted that the “Internet makes the world smaller.” I thought this was a very interesting thought; it is so true. Almost everyone in the world is connected to the Internet; thus, making it easier to spread global news stories, communicate with others, etc. I think it truly does make the world smaller because we share more with all Internet users than we would if we didn’t have Internet at all. Websites have even “died” – such as myspace, askjeeves.com, and BabelFish – because the Internet keeps evolving. We all become globally connected and learn more about each other this way – whether it’s a person, country, industry, etc. – it connects us deeper than ever before.

Internet gives us everything quickly. We are able to find answers to questions, connect with others more through social media, shop online with just “1-click,” and much more. The Internet has changed our lives indefinitely, and it makes you wonder what life would be like now if we never had it.

How digital convergence has changed us

Digital convergence is coming together of multiple media entities over time. This combination of media platforms allows us to view content in many ways. For example, we no longer get the news just from the newspaper or television; we can get it on social media and mobile applications, too. The way we read or listen to the news is a combination of the five eras of communication: oral, written, print, electronic and digital (Campbell, Richard, Christopher R. Martin, and Bettina Fabos. Media & Culture: Mass Communication in a Digital Age (2016 Update), 10th ed.. Macmillan, 2016.). The way we define digital convergence focuses on one, some or all of these eras.

Along with the various ways we get our news, comes “fake news.” How do you know the difference between real and fake news? It can sometimes be obvious, and sometimes be hard to determine. People share articles without reading them (they just read the headline) and we may not know if they’re valid unless we do some investigating. Here are some ways I verify real news:

  • Check for grammatical errors.  Editing is key with breaking news! If there is an error, that means the person or organization is not paying close attention to how users will view the content.
  • Check other news-related websites to see if there is a similar story. If I don’t find another story that is related to the original article I saw, especially if it’s breaking news, I won’t believe it until multiple news channels push it out.
  • Check out the source who pushed out the news. With all the satire websites out there, it’s important to check where the news is coming from. I typically will trust the national organizations (CNN, Fox News, NBC, etc.) and some local channels.

The examples above were some of the verification procedures we discussed in my first “Introduction to Digital Communications” graduate class. While there are many other ways to determine fake news, I believe the three above are the most important. The way digital media has changed news, it’s more important than ever to fact check the article.

Digital media has completely changed the way we function in society – it truly amazes me how different the communications world is from when I was little and how it is now. My age group was probably the last group to experience childhood without cell phones and know what life without social media was like; however, I do see the advantages of social media and I embrace it! Social media has been very good to me. Here are some things that I was able to achieve with it:

  • My job. I was living in Columbus, Georgia and was trying so hard to find a job in Syracuse for when I knew my husband and I were moving back. I luckily was able to find my job, Web Specialist II at the Institute for Veterans and Military Families (IVMF) at Syracuse University, through a LinkedIn post.
  • Maintain relationships. Digital media has helped me stay in touch with family and friends all over the country. Not only am I able to share updates with my Facebook friends on my life, but it’s another way to communicate via messenger, photos, status updates, etc. One great example is when my husband was deployed overseas. He had no access to a phone, but with the magic of Facebook, we were able to talk almost every day. Back when my mom deployed in 2002, I unfortunately did not have this advantage. I’d have to wait days to get a phone call from her.
  • Save lives. I am a huge advocate for animal rescue. When I lived in North Carolina, I learned how harsh animals are treated in certain states. Through the power of social media, I was able to connect with others at numerous shelters, especially Harnett County Animal Shelter, and join groups to help save lives. I can honestly say my family was able to save many lives all because of social media!
  • My dream of doing a flash mob! It was always been a goal of mine to participate in a flash mob dance, and I was able to successfully do this on our wedding day! It sounds crazy to include this as an example, but it really is crazy how it all came together with a group of girls scattered across the country – thanks to private Facebook groups and other social media outlets. You can read more about the flash mob here.

With that said, I think my age group had the best of both worlds – life with and without social media. I can truly say that I benefited greatly from both times in my life. While digital media has been around for many years now, it still continues to change. I’m excited for what the future holds!